Do I need to buy the bracelet first?
Not necessarily. You can start with our plain bracelet base and add charms whenever you like.
Or, you can simply choose your favourite charms and build your own bracelet from scratch - the choice is yours.
How many charms should I choose for my wrist size?
For the best fit, we recommend 15 to 18 charms, depending on your wrist size and style preference.
Each standard bracelet comes with 18 links, which can be either blank or engraved.
Do I need to buy the charm tool?
The charm tool is optional, but we strongly recommend it - especially for beginners. It makes attaching and rearranging your charms much easier.
However, if you prefer, you can still add or remove charms by hand.
How long does delivery take?
We aim to process and dispatch all orders within 1–2 business days. Please note that processing time is separate from shipping time.
Delivery times:
- Cyprus: 1–2 business days after dispatch
- Greece: 1–10 business days (Express: 1–3 business days)
Once your order is shipped, you’ll receive a tracking number to follow your delivery.
Please note that delivery times are estimates and may be affected by factors such as courier delays, holidays, or high demand periods.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@ownmyheart.com
Other inquiries? Let's chat.
Please email us at hello@ownmyheart.com


